Customers choose 01 of these following 03 options to register to issue VRB local ATM chip cards (VCCS card):

1.    Option 01: Contact the Branches/Transaction Offices of VRB
Step 01: Prepare documents: Valid ID Card/Passport/Citizen ID
Step 02: Submit application: Customers bring the prepared documents to the Branches/Transaction Offices of VRB. The staff of VRB shall guide customers to complete the procedures for VCCS card issuance.
Step 03: Receive card and PIN: Customers receive card and PIN at Branches/Transaction Offices of VRB where customers registered to convert cards. Kindly return the old magnetic ATM card to VRB for locking. 

2.    Option 02: Register to convert cards via customer services center of VRB:
Step 01: Make a call to the Contact Center on 18006656 (free), then provide required information (including: valid ID Card/Passport/Citizen ID, ATM card number/account number, VRB branch/transaction office to receive card). Kindly note that: Personal information (such as: phone number, number ID card/Passport/Citizen ID …) must match customer information stored on VRB system at the time of issuing old ATM card and/or the information changed during the card using process.
Step 02: VRB shall contact Customers to verify information.
Step 03: Receive card and PIN: Customers receive card and PIN at Branches/Transaction Offices of VRB where customers registered to convert cards. Kindly return the old magnetic ATM card to VRB for locking.

3.    Option 03: Register on VRB website:
Step 01: Fill out information here (Attention: In the field of “Message”, kindly provide current ATM magnetic card number or account number formatted: Card number: 970421xxxx123456 or account number: 10000xxxxxx1234).
Step 02: VRB shall contact Customers to verify information.
Step 03: Receive card and PIN: Customers receive card and PIN at Branches/Transaction Offices of VRB where customers registered to convert cards. Kindly return the old magnetic ATM card to VRB for locking.

(More introduction of Local ATM Chip card on VCCS Standards at https://vrbank.com.vn/en/vrb-news/free-conversion-of-local-atm-chip-cards-with-vccs-standards-secured-information-easy-payment.html)

Regards!