Announcement regarding temporary service suspension for system upgrade from 31/07 to 01/08/2026
Dear Valued Customers,
In order to improve service quality and provide a better customer experience, Vietnam-Russia Joint Venture Bank (VRB) will be upgrading its system as planned.
Expected downtime: From 8:00 PM on July 31, 2026 to 10:15 AM on August 01, 2026.
During the above period, the following services will be temporarily interrupted:
To ensure the best experience, please consider making transaction before or after this time frame. After the upgrade, our services will return to normal operation.
VRB sincerely apologizes for this inconvenience and appreciates your understanding. If you need assistance, please contact:
Thank you for your continued trust and support of VRB.
In order to improve service quality and provide a better customer experience, Vietnam-Russia Joint Venture Bank (VRB) will be upgrading its system as planned.
Expected downtime: From 8:00 PM on July 31, 2026 to 10:15 AM on August 01, 2026.
During the above period, the following services will be temporarily interrupted:
- Internet Banking services for individual customers (iPlus)
- Internet Banking services for corporate customers (ePlus)
- Online payment services (E-commerce)
- Card services (except for card acceptance services of other banks on VRB’s ATMs and POS terminals)
- Deposit/ Withdrawal services via MoMo e-wallet
- Electronic tax payment services (E-tax)
- Incoming money transfers to accounts opened at VRB
- Internet Banking services for corporate customers (ePlus)
- Online payment services (E-commerce)
- Card services (except for card acceptance services of other banks on VRB’s ATMs and POS terminals)
- Deposit/ Withdrawal services via MoMo e-wallet
- Electronic tax payment services (E-tax)
- Incoming money transfers to accounts opened at VRB
To ensure the best experience, please consider making transaction before or after this time frame. After the upgrade, our services will return to normal operation.
VRB sincerely apologizes for this inconvenience and appreciates your understanding. If you need assistance, please contact:
• Hotline: 18006656
• Email: vrbhotline@vrbank.com.vn
• Email: vrbhotline@vrbank.com.vn
Thank you for your continued trust and support of VRB.
Orther news:
- Notice of the change of the location of the Head Office and Yet Kieu Transaction Office
- Notice of temporarily interrupting some services for periodically system upgrading
- 2020 New Year holiday announcement
- Notice of interrupting some services due to system upgrade
- Notice of changes in some contents related to VRB card service
- Notice of the extension of service provision due to system upgrade
- Notice of interrupting some services due to system upgrades
- VRB issues deposit certificates with extremely attractive interest rates
- Vietnam - Russia Joint Venture Bank (VRB) and Ba Ria - Vung Tau House Development Joint Stock Company (HODECO) sign the contract of cooperation and financial support for Ecotown Phu My project
- Notice of adjustment on banking service tariff
- VRB would like to announce the bonus points of deposit products "Journey to Russia"
- VRB Holiday Notice (National Day 2nd September, 2018)
- VRB sponsored the launch event of Russian literature books
- Notification on the addition of operating license of Vietnam - Russia Joint Venture Bank
- VRB’s 11th anniversary
- Notification of changes on the basis of deposit interest rate calculation
- Deposit product “Journey to Russia” won the certificate of "Top 20 golden products of Vietnam"
© 2017 Vietnam - Russia Joint Venture Bank
