Announcement regarding temporary service suspension for system upgrade from 31/07 to 01/08/2026
Dear Valued Customers,
In order to improve service quality and provide a better customer experience, Vietnam-Russia Joint Venture Bank (VRB) will be upgrading its system as planned.
Expected downtime: From 8:00 PM on July 31, 2026 to 10:15 AM on August 01, 2026.
During the above period, the following services will be temporarily interrupted:
To ensure the best experience, please consider making transaction before or after this time frame. After the upgrade, our services will return to normal operation.
VRB sincerely apologizes for this inconvenience and appreciates your understanding. If you need assistance, please contact:
Thank you for your continued trust and support of VRB.
In order to improve service quality and provide a better customer experience, Vietnam-Russia Joint Venture Bank (VRB) will be upgrading its system as planned.
Expected downtime: From 8:00 PM on July 31, 2026 to 10:15 AM on August 01, 2026.
During the above period, the following services will be temporarily interrupted:
- Internet Banking services for individual customers (iPlus)
- Internet Banking services for corporate customers (ePlus)
- Online payment services (E-commerce)
- Card services (except for card acceptance services of other banks on VRB’s ATMs and POS terminals)
- Deposit/ Withdrawal services via MoMo e-wallet
- Electronic tax payment services (E-tax)
- Incoming money transfers to accounts opened at VRB
- Internet Banking services for corporate customers (ePlus)
- Online payment services (E-commerce)
- Card services (except for card acceptance services of other banks on VRB’s ATMs and POS terminals)
- Deposit/ Withdrawal services via MoMo e-wallet
- Electronic tax payment services (E-tax)
- Incoming money transfers to accounts opened at VRB
To ensure the best experience, please consider making transaction before or after this time frame. After the upgrade, our services will return to normal operation.
VRB sincerely apologizes for this inconvenience and appreciates your understanding. If you need assistance, please contact:
• Hotline: 18006656
• Email: vrbhotline@vrbank.com.vn
• Email: vrbhotline@vrbank.com.vn
Thank you for your continued trust and support of VRB.
Orther news:
- ANNOUNCEMENT: Regarding the Upgrade of Internet Banking/Mobile Banking Services
- ANNOUNCEMENT: Regarding the Upgrade of Internet Banking/Mobile Banking Services
- NOTICE OF HOLIDAY SCHEDULE FOR HUNG VUONG ANCESTOR COMMEMORATION DAY, SOUTHERN LIBERATION DAY 30/04 AND INTERNATIONAL LABOR DAY 01/05 IN 2026
- DISTINGUISHING BETWEEN QR CODES FOR MONEY TRANSFERS AND QR CODES FOR PAYMENTS WITH VRB
- VRB ANNOUNCES CHANGE OF OPERATIONAL LOCATION FOR VRB VUNG TAU BRANCH
- EXPERIENCE THE UPGRADED VERSION OF E-BANKING SERVICE FOR INDIVIDUAL CUSTOMER - IPLUS
- CHANGE IN ADDRESS OF VRB HEAD OFFICE, BRANCHES, AND TRANSACTION OFFICES AND ATM NETWORK
- EASILY UPDATE BIOMETRICS AND IDENTIFICATION DOCUMENTS ONLINE ON VRB'S EPLUS APPLICATION
- NOTICE OF TEMPORARY SUSPENSION OF SOME SERVICES FOR SYSTEM UPGRADE
- VRB: ENHANCING BUSINESS, STABLE DEVELOPMENT IN THE FIRST HALF OF 2025, READY TO COMPLETE THE ENTIRE 2025 GOAL
- ANNOUNCEMENT ON ADJUSTMENT OF ATM WITHDRAWAL FEES FOR INDIVIDUAL CUSTOMERS
- VRB ACCOMPANIES CUSTOMERS TO OWN DREAM APARTMENTS AT THE FRESIA RIVERSIDE PROJECT - THE CLASS OF THE ELITE GENERATION
- VRB DEPLOYS THE COLLECTION OF BIOMETRIC INFORMATION AND UPDATES IDENTIFICATION DOCUMENTS OF CORPORATE CUSTOMERS
- HOLIDAY ANNOUNCEMENT FOR HUNG KING'S COMMEMORATION DAY, 30/04 & 01/05 IN 2025
- ANNOUNCEMENT OF TET HOLIDAY 2025
- VRB ANNOUNCEMENT OF NEW YEAR HOLIDAY 2025
- VIETNAM - RUSSIA JOINT VENTURE BANK ANNOUNCES CHANGE IN CHARTER CAPITAL
- FROM 01/01/2025, WITHOUT BIOMETRICS ONLINE TRANSACTIONS CANNOT BE MADE
- VRB ANNOUNCES THE CHANGE OF THE ADDRESS OF VRB KHANH HOA BRANCH
- WARNING ABOUT SOME FORMS OF FRAUD & LIST OF ACCOUNTS RELATED TO CRIME
- NOTICE ON UPDATE OF IDENTIFICATION DOCUMENTS AND BIOMETRIC DATA
- EXPERIENCE IPLUS - RECEIVE ENDLESS GIFTS
- VRB DEPLOYS NEW VERSION OF ELECTRONIC BANKING SERVICE FOR ENTERPRISES - ePlus
© 2017 Vietnam - Russia Joint Venture Bank
