Notice of upgrading service and changing transaction authentication methods on Internet Banking/ Mobile Banking

         Implementing the Decision No. 630/QĐ-NHNN dated March 31, 2017 of State Bank of Vietnam, from February 25, 2020, VRB officially deploys the expansion of Internet Banking service (e-IB) for Corporate Customers; changing transaction authentication method and adjust transaction limits on Internet Banking/Mobile Banking (i-IB and MB) for Individual Customers. As follows:

         1. INTERNET BANKING SERVICE FOR CORPORATE CUSTOMERS (e-IB)
         - Additional new features
+ Domestic money transfering in batches.
+ International money transfering.
+ International money transfering in batches.
+ Loan registration function.
+ Registtration for buying and selling foreign currencies.

         - Change the form of authentication on e-IB through the Entrust Identity Guard application corresponding to the transaction limits. As follows:

2. INTERNET BANKING/MOBILE BANKING FOR INDIVIDUAL CUSTOMERS

            Changing the form of authentication of financial activities on Internet Banking and Mobile Banking through Entrust Identity Guard application corresponding to transaction limits, specifically as follows:

With Entrust Identity Guard, VRB online banking services will be more secure and convenient than the normal SMS OTP authentication. Whereby:
- The Entrust Identity Guard supports to get OTP codes right on the app instead of via SMS.
- More convenient when confirming OTP right on the Entrust Identity Guard application installed on smartphone;
- Easy activation and free of charge.

For more information on how to activate Soft token transaction on VRB online banking, please refer here.
For any questions during using the service, please contact to VRB’s transaction offices national wide or hotline 1800 6656 for support.

VRB is pleased to announce./.