ANNOUNCEMENT: Regarding the Upgrade of Internet Banking/Mobile Banking Services
Dear Valued Customers,
In order to improve service quality and provide a better customer experience, Vietnam-Russia Joint Venture Bank (VRB) will be upgrading its system as planned.
The upgrade is scheduled for two phases:
•Phase 1: From July 3rd, 2026 to July 5th, 2026
Specifically:
- From 11:00 PM Friday, July 3rd, 2026 to 2:00 AM Saturday, July 4th, 2026.
- From 11:00 PM Saturday, July 4th, 2026 to 1:00 AM Sunday, July 5th, 2026.
•Phase 2: From July 10, 2026 to July 13, 2026
Specifically:
- From 11:00 PM Friday, July 10, 2026 to 1:00 AM Saturday, July 11, 2026.
- From 11:00 PM Saturday, July 11, 2026 to 1:00 AM Sunday, July 12, 2026.
During the upgrade period, Internet Banking (IB) and Mobile Banking (MB/iPlus/ePlus), ATM transactions (including VRB ATMs and cards issued by VRB) and POS services will be temporarily unavailable.
To ensure the best experience, please consider making transaction before or after this time frame. After the upgrade, our services will return to normal operation.
VRB sincerely apologizes for this inconvenience and appreciates your understanding. If you need assistance, please contact:
•Hotline: 18006656
•Email: vrbhotline@vrbank.com.vn
•Or visit the nearest VRB branch/transaction office for support.
Thank you for your continued trust and support of VRB.
Orther news:
- VRB ANNOUNCEMENT CHANGE OF OPERATION LOCATION OF VRB HO CHI MINH CITY BRANCH
- Location change of Tran Hung Dao Transaction Office and Truong Cong Dinh Transaction Office of VRB Vung Tau Branch
- LAUNCHING THE DECISION ON APPOINTING ACTING DIRECTOR OF VRB HO CHI MINH CITY BRANCH
- Notice of change of Tran Hung Dao Transaction Office’s Location
- Notice of extension of free program to change domestic debit card (ATM card) – Magnetic Card to Chip Card according to VCCS standard
- The two presidents of Vietnam and the Russian Federation affirmed the position of the Vietnam - Russia Joint Venture Bank in the cooperation relationship between the two countries.
- Notice of change in debt classification of VISA international credit card
- NOTICE OF CHANGE ON SOME VRB TRANSACTION OFFICE’S OPERATION TIME
- SALARY ADVANCE PROGRAM WITHOUT COLLATERAL – Special offer for customers having salary accounts at VRB
- NOTICE OF FEES REDUCTION FOR DOMESTIC DEBIT CARD SERVICES AND DIGITAL BANKING SERVICES FOR INDIVIDUALS
- NOTICE OF CHANGE OF VRB’S SERVICE TARIFF FROM JULY 27TH, 2021
- FREE CONVERT TO DOMESTIC DEBIT CHIP CARD WITH VCCS STANDARDS – SECURED INFORMATION, EASY PAYMENT
- VRB CHARGES NO FEE FOR MONEY TRANSFER TO ACCOUNT OF COVID-19 VACCINE FUND
- VRB OFFICIALLY LAUNCHES IB247 FAST MONEY TRANSFER SERVICE FOR BUSINESS CUSTOMERS
- VIETNAM’S NATIONAL DAY HOLIDAY NOTICE, SEPTEMBER 02
- VRB IS RATED WITH A STABLE OUTLOOK BY MOODY’S
- VRB WARNS NEW FORMS OF SCAM THROUGH MESSAGES AND FAKE WEBSITE
- Announcement of Lunar New Year 2021 Holiday Schedule
- "The Credit program for Import - Export Enterprises" received Top 20 Vietnam Gold Products 2020
- AMBASSADOR EXTRAORDINARY AND PLENIPOTENTIARY OF THE RUSSIAN FEDERATION IN VIETNAM VISITED THE HEAD OFFICE OF VIETNAM - RUSSIA JOINT VENTURE BANK
- Deploying 3D Secure security for international VRB cards
- Notice of the change of the location of the Head Office and Yet Kieu Transaction Office
- Notice of temporarily interrupting some services for periodically system upgrading
© 2017 Vietnam - Russia Joint Venture Bank
